Privacy Policy

Last Updated: September 2025

At iBikeParts, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our online store (the “Site”) or communicate with us regarding our products and services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with this policy, please discontinue the use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The updated version will be indicated by a “Last Updated” date, and it will take effect immediately upon posting.

Information We Collect

The information we collect depends on how you interact with us and may include:

1. Information You Provide Directly

  • Contact Information: Your name, email address, billing and shipping details.
  • Order Information: Details about the products you purchase, payment confirmations, and shipping preferences.
  • Account Information: Login credentials, saved preferences, and communication settings.
  • Customer Support: Any details you share when contacting us for assistance or product inquiries.

2. Information Collected Automatically

When you browse our Site, we may automatically collect certain technical data such as:

  • IP address, browser type, and device information.
  • Pages visited, time spent, and referring URLs.
  • Cookies and similar tracking technologies to improve user experience and analytics.

You can control cookie settings through your browser, but disabling them may limit some website functionalities.

3. Information from Third Parties

We may receive limited information from service providers, including:

  • Payment processors for secure transaction verification.
  • Shipping and logistics partners to fulfill your orders.

All third parties are bound by data protection standards consistent with this Privacy Policy.

How We Use Your Information

We use your information to:

  • Process and fulfill bike parts orders.
  • Communicate order updates, confirmations, or return details.
  • Improve our products, services, and website experience.
  • Prevent fraudulent activity and ensure payment security.
  • Provide customer support and respond to inquiries.
  • Send promotional updates and offers, if you opt in.

You may unsubscribe from marketing communications at any time by following the instructions in our emails.

Sharing Your Information

We only share your data in limited circumstances:

  • With service providers that help us operate our store (e.g., shipping, payment processing, analytics).
  • To comply with applicable laws or enforce our rights.
  • In the event of a merger, acquisition, or sale of assets, where data transfer is necessary for continuity of service.

We never sell your personal information to third parties.

Data Retention

We retain your personal data for as long as necessary to:

  • Complete your transactions.
  • Provide warranty or after-sales support.
  • Comply with legal obligations or resolve disputes.

Once no longer needed, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your data.
  • Correct inaccurate or outdated information.
  • Request deletion of your data (“Right to be Forgotten”).
  • Withdraw consent for marketing or other communications.

You can exercise these rights by contacting us at ibikepartsteam@gmail.com.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us immediately to request deletion.

Security

We use industry-standard safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we encourage you to use strong passwords and keep your credentials confidential.

International Data Transfers

If you are accessing our Site from outside India, please note that your data may be processed and stored in countries with different data protection laws. We ensure such transfers comply with applicable legal requirements.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

📩 Email: ibikepartsteam@gmail.com

We appreciate your trust in iBikeParts and are committed to safeguarding your privacy while delivering high-quality bike parts and accessories.